Legal documents

Joya 44 Terms & Conditions

Please read these terms and conditions carefully before using joya 44. By registering or logging in to the platform, you are automatically considered to have accepted these terms.

Last updated: January 2026
Key Highlights

Key highlights of the Terms and Conditions at a glance

Check out this summary before reading the full Terms and Conditions — the key points are explained in plain language.

Eligibility & age requirements
You must be at least 18 years old to use joya 44. Accounts belonging to minors will be terminated immediately and all deposited funds may be forfeited.
Deposit & Withdrawal Policy
Deposits and withdrawals must be made through the designated payment methods. KYC verification must be completed before any withdrawal. Minimum withdrawal amounts apply.
Bonus & promotion terms
Each bonus has its own wagering requirements. The specified betting target must be met before bonus funds can be withdrawn. Claiming bonuses across multiple accounts is strictly prohibited.
Prohibited Activities
Any attempt to gain an unfair advantage through fraud, bots, multiple accounts, or any other dishonest means will result in permanent account termination.
Account security
It is your responsibility to keep your login credentials strictly confidential. Your account must not be shared with any third party. joya 44 will not be liable for any unauthorized access.
Right to amend terms
joya 44 reserves the right to update these Terms and Conditions at any time. Continued use of the platform after any changes constitutes acceptance of the updated terms.
1

General Terms & Applicability

These terms and conditions apply to all services, games, promotions, and activities on the joya 44 platform. By accessing joya 44's website (joya44.ws) or mobile app, you are considered to have read, understood, and accepted these terms.

Important: If you do not agree with any part of these Terms and Conditions, please refrain from using joya 44.

Joya 44 is an internationally licensed online gaming platform. We operate across multiple countries, including Bangladesh, and conduct all activities in compliance with local laws and regulations. Each member is responsible for ensuring they comply with the applicable laws of their own country.

Although these terms are published in Bengali, the English version shall be considered final in the event of any legal dispute.

2

Account Registration & Eligibility

To open an account with joya 44, you must meet the following requirements:

  • You must be at least 18 years must be.
  • Online gaming is not legally prohibited in your country.
  • Each person may only have a can open an account.
  • All information provided during registration must be truthful, accurate, and complete.
  • Accounts are for personal use only — commercial use is prohibited.

KYC verification: Prior to withdrawals or large transactions, you may be required to submit a national ID, passport, or other verifiable documents. Withdrawals will be on hold until KYC verification is complete.

Providing false information during registration will result in immediate account termination, and any funds in the account may be forfeited. joya 44 reserves the right to re-verify account information at any time.

Keep your email and password strictly confidential. If you suspect any unauthorized access to your account, contact our support team immediately.

3

Deposit, withdrawal & payment policy

Joya 44 supports deposits and withdrawals via bKash, Nagad, Rocket, and bank transfer. All payments are processed in Bangladeshi Taka (BDT).

  • Minimum Deposit: ৳500
  • Minimum Withdrawal: ৳1,000
  • Withdrawal Processing Time: Usually within 24 hours
  • High Roller withdrawal: Within 3 hours

The payment method used for deposits must match the one used for withdrawals. If a different method is required for withdrawal, additional verification will be needed.

Joya 44 does not charge any payment processing fees. However, your bank or mobile banking provider may apply their own charges — these are the member's responsibility. If a suspicious transaction is detected, joya 44 reserves the right to temporarily suspend the withdrawal for verification.

Complying with Anti-Money Laundering (AML) policy is a legal obligation for joya 44. Under this policy, additional documentation may be requested for large transactions.

4

Bonus & Promotion Policy

All bonus and promotion offers on joya 44 are provided subject to specific terms and conditions. Please read the relevant terms carefully before claiming any bonus.

  • Each bonus has its Wagering Requirement stated separately.
  • Bonus funds cannot be withdrawn directly — the specified wagering requirements must be met first.
  • You cannot claim another bonus while one is already active, unless specifically permitted.
  • Attempting to claim multiple bonuses from the same device, IP address, or payment method is prohibited.
  • Bonuses have a set expiry date — any bonus that is not used before it expires will be automatically cancelled.

Please note: joya 44 reserves the right to modify, cancel, or withdraw any bonus or promotion at any time. joya 44's decision is final in all bonus-related disputes.

Cashback offers are generally calculated based on net losses and processed once per week. For referral bonuses, the referred person must successfully register and complete their first deposit.

5

Gaming Rules

Every game on joya 44 operates according to specific rules. All game outcomes are determined using RNG (Random Number Generator) technology, which is regularly audited by independent third parties.

  • The dealer's decision is final in Live Casino games.
  • If a round is cancelled due to a technical error, all wagers will be refunded.
  • Betting closes at a set time for Sports Betting.
  • If your internet connection drops, the outcome of any ongoing game will be saved on the server.

Any attempt to exploit bugs or glitches in the game software for an advantage will result in all winnings from that session being voided, and the account may be suspended.

Joya 44 does not manipulate game outcomes. Our RTP (Return to Player) rates are transparently displayed on each game's page. Ensuring all games are conducted fairly and transparently is a core commitment of joya 44.

6

Prohibited Activities

The following activities are strictly prohibited on joya 44. Violation of these rules will result in permanent account termination:

  • Operating multiple accounts.
  • Playing games using bots, automation software, or artificial intelligence.
  • Using another person's account, or selling or transferring your account.
  • Engaging in money laundering or any other illegal financial activity.
  • Attempting to hack the platform's systems or breach its security.
  • Attempting to win unfairly by exploiting game glitches or bugs.
  • Harassing other members or using abusive language.

Warning: If suspicious activity is detected, joya 44 may suspend the account and launch an investigation without prior notice. If irregularities are confirmed, all funds in the account will be forfeited.

7

Account suspension & closure

You can close your account at any time by contacting our support team. Please ensure all pending withdrawals are completed before closing your account.

Joya 44 reserves the right to suspend or terminate an account under the following circumstances:

  • For violations of these Terms and Conditions.
  • Registering with false information.
  • If the account has been inactive for an extended period (more than 12 months).
  • By order of a legal authority.

A maintenance fee may apply to accounts that have been inactive for an extended period — members will be notified in advance by email.

8

Privacy & Data Protection

Joya 44 is committed to protecting your personal information. For details on how we collect, use, and safeguard your data, please refer to our Privacy Policy available on the page.

  • Your information is never sold to third parties.
  • Your information may be used for service improvement and legal compliance purposes.
  • All data is secured with SSL encryption.
9

Limitation of Liability

Joya 44 is committed to providing the highest quality service; however, our liability is limited in the following areas:

  • Losses caused by internet disconnection or network issues.
  • Failure of third-party software or payment gateways.
  • Temporary disruptions caused by unexpected technical errors.
  • Account information leaked due to your own negligence.

Joya 44 is not liable for any financial losses arising from gaming. Gaming should always be undertaken at your own personal responsibility.

10

Dispute Resolution Process

If you have a dispute or complaint, please contact our customer support team first. Most issues are resolved within 24–48 hours.

  1. Step one: Contact our support team via live chat or email.
  2. Step Two: If unresolved, escalate to the management team.
  3. Step three: If needed, you may file a complaint with our licensing authority.

Joya 44 follows a fair and transparent process in all dispute resolutions. Records of all disputes are maintained, and every complaint is taken seriously.

11

Responsible Gaming Policy

Joya 44 is committed to responsible gaming. We want every member to enjoy gaming as a fun, entertaining experience — free from addiction or financial stress.

  • You can set your own daily, weekly, or monthly deposit limits.
  • You can use the self-exclusion option to take a gaming break for a set period.
  • If our AI system detects unusual gaming patterns, an automatic alert will be sent.
  • If you need help, please reach out to our Responsible Gaming team.

For more details, visit our Responsible Play Visit the page.

12

Contact & Support

If you have any questions or comments regarding these Terms and Conditions, please get in touch with us:

  • Email: support@joya44.ws
  • Live Chat: Via the chat button at the bottom right of the website
  • Time: 24 hours a day, 7 days a week

Our support team provides full service in Bangla. Don't hesitate to reach out whenever you need assistance.

Get Started Now

Done reading? Start playing now

Register under joya 44's terms and conditions and enjoy the best online gaming experience in Bangladesh.

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